Directorate Board Friday: Jessi Robinson

Jessi Robinson, Operations Coordinator

Current Title and Institution: Graduation Coordinator at UMass Boston

What do you do as the Graduation Coordinator?
​My primary role is managing the Graduation Team, who reviews student academic and administrative records for degree conferral. In order to do this accurately, I and my team manage student record accuracy, working with Departments, Admissions, and students themselves to ensure audits and transcripts are complete and updated. I also review requests from matriculated students to take courses at other institutions, collaborate with the Office of Communications to disseminate information through social media, and serve as the point-of-contact for system upgrades which will affect the Graduation Team.

What do you love about working at your current institution?
As the only public research university in Boston, ​UMass Boston has an incredibly diverse population of students and staff.

How did you get involved in the New England College Personnel Association (NECPA)?
I attended the 2009 MCPA Drive-In, volunteering with set-up. ​After that, I continued volunteering with the Drive-In and attending other events until I joined the Board in 2013.

When you aren’t working or focusing on your NECPA role, how do you spend your free time?
Much of my free time is taken up with keeping my house/yard and taking care of my pets, but I also volunteer with Girl Scouts of Eastern MA​ as a Learning Facilitator, Gold Award Advisor, Regional and National Delegate, and I volunteer at various events.

Who inspired you to get involved in Higher Education?
Jane Friedman, admissions Counselor & Greg Clement, Assistant Director of the SSC Ellison Campus Center. As an undergrad, I had Work Study in the Admissions Office for 4 years. I started as a tour guide, and was eventually brought upstairs to assist with entering application data, creating the travel schedules, and even meeting with students. I enjoyed working with Jane to determine if students on the border of admission/denial could be admitted, and might have pursued Admissions upon graduation if not for the travel schedule. I frequently said that I wanted to be Greg when I grew up. I spent most of my time outside of classes and work in the Campus Center, and his job was so active and fun. I was very much inspired by both of these people’s caring, engagement and pleasure at what they did.

What is the most valuable lesson you have learned in your career (so far)?
“I know what I am good at, and I know what I like to do. I don’t want to just go to meetings; I want to interact directly with staff and faculty, and work with the vendors to ensure employee needs are being met. I LIKE my job and I’m good at it. I won’t be as good as VP as I am here, and that would be detrimental to the department and university​.​”​​ (paraphrased since it’s been 10 years). When a former supervisor was being bullied into taking the open VP role in our department, she threatened to leave the university​. Life shouldn’t be about titles (or even money), it should be about fit and happiness.

What is on your Higher Ed bucket list?
Serving on an ACPA Directorate Board; probably Commission for Academic Support in Higher Education or Mid-Level Community of Practice.

Why should professionals in New England get involved in NECPA?
NECPA is the closest and most relevant way to network with local colleagues for professional development. As NECPA continues to grow, getting involved now is vital to ensure we grow and flourish in ways that are pertinent to you now and throughout your professional career. As someone working in a department not traditionally included under the “Student Affairs” umbrella, my involvement with MCPA and now NECPA has been critical to being connected to other professionals, and I’ve had the opportunity to remind others that there are many people and departments involved in student development, even if they haven’t gone through the same education. NECPA is focused on connecting all higher education professionals in New England for mutual support and learning.

NECPA response to the tragedy in Orlando

Dear Friends and Colleagues,

On Sunday June 12, 2016 a senseless and hate filled attack against the LGBTQA community occurred. We are sure that all of you are feeling the impact, emotions, sense of mourning, and overarching concerns from this attack to varying degrees, and we want to share with you our concern for your wellbeing, the wellbeing of our individual and collective communities, and our goals to best support you at this time.

We, as a community of higher education professionals, strive to create a safe and welcoming environment for our students and colleagues. We must stand together against these acts of violence; we must act as allies and advocates for our students and our colleagues impacted by these tragedies. We must support our LGBTQA and Muslim faith communities, and we must strategize and act to do whatever we can to prevent these horrendous acts in the future. Above all, we must act out of love, compassion, support, and advocacy.

As we send this message, ACPA chapters, including NECPA, are working with the ACPA International Office to put into place our next steps forward in light of the Orlando shootings. We are actively seeking out the needs of our respective communities to best support you. In coming days and weeks these elements will be coming to you from both NECPA and from ACPA directly. We urge you to take advantage of the opportunities you hear about to the fullest extent that you need. Each of us will process, grieve, and heal in our own way, so as you discover support that you think we may be able to offer you, please do reach out. For many of you, NECPA has become a home professionally, and it is our hope to make that home as supportive and helpful as possible.

We thank you for the work you do at your own institution and for the massive amount of time, energy, and compassion you are committing to support others in this time of need. Together we will continue to prove that love beats hate.

Sincerely,
New England College Personnel Association Executive Board

Know Your Benefits

Before I became a Student Services professional, I had another career in higher education: Human Resources, benefits to be exact. For five years, I helped staff and faculty with on-boarding, selecting, and using their benefits. My particular specialties were Tuition Remission, Life Insurance, Long-Term Disability Insurance, Health/Dependent Savings Accounts, and promoting our Employee Assistance Program (EAP).

Something I learned over those years was that many people don’t know about all the benefits available to them. Raise your hand if you’re familiar with an EAP? *waits*

You’re an educator right? Might it be a good idea to keep up with your own education in some way? Raise your hands up high. *waits*

Who here has given any thought to your options when your parent/spouse/YOU need end-of-life care? *waits*

That’s what I thought. Many employers offer additional benefits that you’re not concerned with when you attend that orientation during your first week or two of employment. Especially to you new professionals out there, Health, Dental and Retirement are the really important benefits to get up and running (don’t worry, I’ll talk about them in upcoming posts!); and I don’t blame you at all!

But now that you’ve settled into your job a little, maybe you’re approaching your first Open Enrollment period since you were hired, so benefits are on your mind. Or things are happening in work or personal life and you just need a little…something…to get you through. OR, you’ve been in your job a while and are getting bored. Take a wander over to the HR page, find the list of benefits, and look a little more into three benefits I find are forgotten or ignored.

 

Employee Assistance Program (EAP)

Seriously, I can’t say enough how awesome this benefit is!! Are you in a new location (or not!) and think you’re in need of a therapist, or someone to talk to? An EAP will not only help you find someone who is on your insurance based on your needs, but many provide 2-3 free sessions with that therapist so you can see if it’s a good fit. That same EAP will connect you to a lawyer to help buy a house, plan a family, or set up an estate and provide some free and some discounted consultation. EAP’s provide so many helpful mini-benefits that I can’t name them all.

 

Long Term Care

This is a pretty wide benefit, in that you can use it to cover a wide number of people. This benefit allows you to set aside pre-tax dollars to help cover expenses related to nursing homes, home health aids, etc. Every plan is different so check the specifics of your plan, but it’s never a bad thing to be prepared as the Girl Scouts say.

 

Tuition Benefits

You KNOW that you can take classes for free right? RIGHT?! Remember back in your undergrad days, looking through the course offerings and wishing you had the time/credits to take History Special Topics: Baseball (or was that just me?), or actually pursue that “useless” major in Dance? Now’s your chance! Take those “silly” little courses that only do you any good. If you’re really motivated, take some courses that will help you professionally. No matter what you do, don’t waste this benefit! I’m not saying to do this every semester, but it’s really easy to let this slip into “I’ll do it next semester.” Just a note about grad-level courses: the government considered this extra income, so you will have to pay taxes after a certain amount of the benefit (it was $5200 back when I administered it, which was about 2 classes) unless the course is job-related as approved by your supervisor.

 

Coming up: in-depth posts about Health/Dental Insurance & Health Savings Accounts, Retirement Savings, the Transition from Guardian Insurance to Your Own, and others–please email Jessi with your questions/ideas!

 


 

Jessi-R

Jessi has been involved with NECPA since attending her first Drive-In as a graduate student in December 2009. She has volunteered with the Drive-In, social events, and joined to Board in 2013 to continue giving back to the organization which has become her professional “home”.

Jessi has worked in Higher Education since 2004, when she began her first career in Human Resources after earning a Bachelor’s in English from Salem State College. A desire to work directly with students lead Jessi to pursue a Master’s in College Student Development & Counseling from Northeastern University. For the last 4 years, Jessi has worked in Registration, which she considers the nervous system of a school.

When she takes off her Student Services hat, she dons many others: wife, mom to a menagerie of animals, Girl Scout volunteer, armchair philosopher and aspiring food/beer snob.

 

Contact Jessi:
jessica.robinson@umb.edu

Graduation Coordinator
UMass Boston
617-287-6151
@jrobin19

Meet the Board

Did you know….

 The NECPA Executive Board is made up of individuals from 14 institutions, in 2 New England states.

Individuals on the board work in various functional areas, including:

  • Residence Life and Housing
  • Student Involvment
  • Registration
  • Advising
  • Conferences and Summer Programs
  • Orientation and Parent/Family Programs

Members of the board have Master’s degrees from institutions across the country, including:

  • Indiana University of Pennsylvania
  • Gonzaga University
  • Salem State University
  • College of Saint Rose
  • University of Mississippi
  • Suffolk University
  • The Ohio State University
  • Merrimack College
  • Northeastern University
  • Canisius College
  • University of South Florida
  • Springfield College
  • University of Massachusetts Amherst

Board members have many interests outside of higher education, including:

  • being a puppy parent
  • owning a small business
  • volunteering with the Girl Scouts
  • traveling
  • cooking or trying new food
  • Boston sports
  • spending time with family and friends

 

Take a moment to connect with the NECPA Executive Board!